Common
questions.

Terce connects to a network of liquidity providers to find the best rate for your swap. You send one asset, we convert it, and send the other directly to your wallet — no account required.

No. Terce requires no registration, no email, and no personal information of any kind. Only a destination wallet address is needed.

Most exchanges complete within 5–30 minutes depending on blockchain confirmation times. Some networks like Bitcoin can take longer during peak periods.

If an exchange cannot be completed, your funds are returned to the refund address you provide at checkout. You can also contact support with your exchange ID at any time.

Minimums vary by asset pair and are displayed in real time inside the exchange widget before you proceed.

Terce supports 340+ cryptocurrencies and tokens across all major networks including Bitcoin, Ethereum, Monero, Solana, and more.

Yes. You provide the destination wallet address — it must be a wallet you fully control. Never send privacy-focused coins like XMR to an exchange deposit address.

Float rates move with the market between the time you initiate and when funds arrive — you may receive slightly more or less. Fixed rates lock in the exact amount shown, at the cost of a slightly wider spread.

No. The rate shown includes the Terce service fee. Network (miner) fees are deducted from the received amount and are always shown before you confirm.

Network fees, minor rate slippage on float exchanges, or market movement between initiation and settlement can cause slight differences in the final amount.

Fixed rate exchanges lock the rate at confirmation and hold it for a set window. Float rates adjust to market price at the time your funds are received by the network.

Terce is non-custodial and requires no account or identity verification. We do not store personal information, IP associations, or transaction histories tied to individuals.

No. Terce does not perform Know Your Customer (KYC) checks. No passport, no selfie, no address verification of any kind.

We do not store or log IP addresses in association with exchange records.

Yes. Monero is fully supported as both a send and receive asset, making it one of the most requested pairs on Terce.

Custodial exchanges hold your funds and are legally required to comply with financial surveillance regulations. Non-custodial exchanges like Terce never take permanent custody of your assets.